FAQ
1. What do you mostly sell?
We specialize in offering a wide range of beauty products for various occasions. Each category is curated to meet the latest fashion trends and customer preferences.
2. How do I choose the right size and fit?
To ensure the perfect fit, we recommend referring to our detailed size guide available on each product page. The guide includes measurements and size recommendations. If you're between sizes or need further assistance, our customer service team is happy to provide personalized advice.
3. Do you ship internationally?
Yes, we are thrilled to offer international shipping to most countries. Shipping times and costs vary depending on your location.
4. What is your return policy?
Your satisfaction is our top priority. We offer a 30-day return policy for items that are in new and unused condition with original tags attached. For complete details on how to initiate a return, please our refund policy page.
5. How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to follow the delivery status. You can also track your order, in Track Your Order page on our website.
6. How do I place an order?
*Placing an order is simple and secure:
- Choose your desired dress and select the size and color.
- Add the item to your cart.
- Proceed to checkout and fill in your shipping and payment information.
- Confirm your order. We will then process your order and send you a confirmation email.*
7. Can I modify or cancel my order after it has been placed?
To ensure prompt delivery, orders are processed quickly. If you need to make any changes or cancel your order, please contact us within 12 hours of placing your order. While we can't guarantee the change, we will do our best to accommodate your request.
8. What payment methods do you accept?
We accept various payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are securely processed.
Bonus FAQ: Do you offer any first-time buyer discounts?
Absolutely! We welcome new customers with a special 10% off on their first purchase. Simply subscribe to our newsletter to receive the discount code and stay updated on our latest collections and offers.
